Tuesday 27 May 2014

Combat Weather-Related Car Trouble With A Vehicle Service Contract

This has been a winter of extremes. While a number of cities in the eastern United States set records for frigid temperatures, snow accumulation and maintenance costs, western cities like Las Vegas and Tucson reported their warmest winters on record. The effects have been immediately noticeable to anyone who has had to endure the elements. But what might not be as apparent is the effect that these excessive record-setting temperatures can have on your vehicle.

“When consumers buy a new car, they may not be thinking about how weather extremes can affect the life of crucial car parts,” said Tim Meenan, executive director of the Service Contract Industry Council (SCIC). “No one can do anything to control the weather or its impact on vehicles, but extended warranties can make a tremendous difference in getting past those problems. They’re the best protection for your wallet when extreme weather causes damage that requires a trip to the repair shop.”

Warrantech can also provide you with added peace of mind in case you find yourself stranded in a remote area during a snowstorm or heat wave. Plus, it allows you to protect your investment, increase your car’s value and make upfront payments that fit within your budget so you can avoid having to pay for any large or unexpected repairs in the future.

The SCIC points out that the winter and summer seasons are the busiest times of year for car repair shops. Salt, sand, UV rays and ice are just a few of the culprits that can lead to rusting, corrosion and expensive repairs to core components.

Brian Hafer, vice president of marketing for AutoMD.com, adds that extreme temperatures are a car killer, which makes regular maintenance all the more important. “Not following the maintenance schedule in the owner’s manual is very common,” says Hafer. “People have these repair issues because they didn't consult their owner's manual. Typically, it happens more often with younger drivers because they just aren't aware.”

What You Can Do About It

Besides having a reliable vehicle service contract and establishing a routine maintenance schedule, here are a few simple tips to help extend the life of your vehicle and save you money in the long run.

  Check your antifreeze.  Not having fresh coolant can cause your water pump to freeze during the winter and overheat your engine in the summer.

 Examine all fluid levels.  Oil, transmission, brake and power steering fluids can all thicken in cold weather, while excessive heat can cause fluid loss.

  Make sure your battery is fully charged.  Batteries get stressed in extreme temperatures. If yours is more than three years old, consider replacing it.

Consider an engine block heater for the winter months.  At the very least, always warm up your car engine before driving to allow oil to circulate properly.

Keep the gas tank half full.  This will help you avoid frozen gas lines.

Inspect your tires.  Cold weather can cause tires to lose several pounds of air pressure and searing heat can lead to cracking.

 Clean the windshield before using your wipers.  Ice can tear wiper blades and restrict motion, which can also tear up the wiper motor and pop the arm.

Keep extra fluids in your car.  Extra coolant and windshield washer fluid are always good to have on hand in case of an emergency.

Friday 23 May 2014

Peace of Mind: the Ultimate Add-On

Sean Stapleton, president & CEO of Warrantech, recently spoke with Dealerscope magazine about the importance of extended service plan programs for retailers. The following is an excerpt, providing a brief glimpse of what the company has in store for 2014 to help businesses increase their extended service plan offerings and give customers the most value for their money and a worry-free shopping experience.

Warrantech Corporation works closely with its retail partners, field training teams and consumer focus groups to develop innovative programs designed to drive extended service plan sales. Through this collaborative effort, new program offerings are developed and tested. Once beta testing has been completed, successful programs are rolled out to Warrantech partners.

Based on recent beta-testing results, Warrantech is making available to its partners a number of dynamic offerings designed to increase both partner revenue and customer retention. One such offering is Warrantech’s Verify & Protect program, which is a real-time missed point-of-sale extended service plan program for online retailers. This program utilizes multichannel marketing solutions to offer customers who have not purchased an extended service plan as part of their product purchase an additional opportunity to do so on a real-time basis. Additionally, the program is designed to create a white-glove experience for customers by providing them with real-time purchase detail and shipping confirmations on their recent purchases.


Tuesday 13 May 2014

Warrantech Signs New Contract with Queen City Audio Video Appliances

Warrantech Consumer Product Services, Inc. (WCPS), a leading independent provider of service contracts and after-market warranties on consumer electronic products and home appliances, announced that the signing of a new agreement with Queen City Audio•Video•Appliances (Queen City). Based in Charlotte, N.C., Queen City currently has 13 stores strategically located throughout North and South Carolina, and is recognized as the largest independent dealer of televisions, video equipment and home appliances in the region.

As the newest addition to Warrantech’s rapidly expanding list of clients, Queen City specializes in selling the finest lines and latest technology in televisions, appliances and home theater systems. The agreement with Warrantech, effective Nov. 1, gives Queen City customers access to private label service contracts that are packed with features designed to provide full coverage to individuals that want to insure the ongoing reliability of next generation home appliances and audio visual equipment.

“We create programs that help dealers grow their businesses by providing a higher level of service to their customers,” said Joel San Antonio, CEO and president of Warrantech Corporation, the parent company of WCPS. “Providing name-brand products at competitive prices, coupled with good service is what brings customers into the store. At Warrantech, our programs are designed to keep products serviced and in good operating condition, while helping our clients generate significant incremental revenue through the sale of extended coverage plans.”

“The most important product we offer is service,” said Roddey Player, CEO of Queen City Audio•Video•Appliances. “We are committed to providing unsurpassed service for our customers, so when it came to warranty coverage, we turned to a recognized leader – Warrantech. With more than two decades of experience and thousands of satisfied customers, we know Queen City patrons can count on Warrantech to provide the best extended service coverage in the industry.”

“During the past 12 months, more than 1,500 new dealers have signed on to sell Warrantech’s extended service plans,” added San Antonio. “In addition to independent dealers such as Queen City, Warrantech continues to expand market penetration through key partnerships with some of the country’s largest buying groups which include Pro-Group, Nationwide Marketing Group, America’s Hometown Brand Center, Brand Source, MARTA, and ICE.”

About Warrantech:
Warrantech Home Service Company, a division of Warrantech Consumer Product Services, Inc. started in 1990, offers one of the most comprehensive home warranty products in the United States. For more information on home warranties, refer to: www.warrantechassurance.com. Based in Bedford, Texas, Warrantech specializes in the administration and marketing of contracts and after-market warranties on homes, automobiles, automotive components, recreational vehicles, appliances, consumer electronics, computer and computer peripherals, jewelry and furniture for retailers, distributors, internet providers and manufacturers. Acquired by H.I.G. Capital in 2007, the company continues to expand its domestic and global penetration, and now provides its services in the United States and Canada. For more information, visit www.warrantech.com.